Ordering Information
Doing business with us Is Easy...
We accept personal checks, certified checks, money orders, bank
wires and all major credit cards: including VISA, MasterCard, Discover & American
Express. Address verification is required for credit card payments. Credit card purchases will be shipped to billing address.

There are 4 convenient ways to
order...
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Internet - order directly
from this secure web site: If you see an item of interest after searching
our inventory, simply click on it the "Buy It" button and an order form will
appear. All personal and financial information is securely encrypted.. Just
fill in the blanks in our Shopping Cart . |
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Fax your order
to 1-423-265-9030. |
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Call and place your order with a credit card
M-F 9-5 Eastern (423)265-0307 or Toll-Free 1-877-232-1580 inside the USA. |
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Mail
your order to:
Big Frog Mountain
Corporation
3821 Hixson Pike
321
Chattanooga, Tennessee 37415
USA. |
Terms and Conditions...
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Most orders shipped within 24
hours. Returns must be authorized and restocking and freight charges may be applied. As with most electrical hardware-used equipment may not be returned for refund. 'Unused' equipment must be in new condition in the original packaging.
Defective components are covered by the product's respective manufacturer's warranties. |
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Shipping charges - will be
estimated by our online secure order form - actual shipping may vary. In the
event that shipping charges exceed the estimate you will be notified by email the same as
for items weighing over 70lbs. or those items that are to be shipped outside the USA. |
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TN residents please add
9.25% sales tax |
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Product warranty from each
manufacturer is included. |
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Please remember to follow the
National Electrical Code and any local/state/county building codes. |
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Although installation is usually
simple Big Frog Mountain Corporation can only recommend having a qualified electrician install
any wiring in your home or business. |
Same Day Shipping...
We process all orders on the
same or next business day the receipt of payment for your order arrives. Therefore, credit
card orders are processed and shipped on the date of the order. Cashier's checks and money
orders are processed upon receipt of the check or money order. Personal checks are
processed to insure clearance by the designated bank, upon which time your order will be
shipped.
Shipping
Charges are generally:
- 1-14 lbs. $9
- 15-29lbs. $16
- 30-40lbs. $23
- 41-55lbs. $30
- 55-70lbs. $39
- We arrange freight shipping for items over 70 lbs.,certain oversized packages, and shipments outside the USA. Oversized packages, shipments to Hawaii, Alaska, Puerto Rico and all areas outside the continental USA will need to have freight calculated and approved prior to shipping.
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